Terms & Conditions

01

Acceptance of Terms

By using this Site, you confirm that you are at least 18 years of age and have authority to enter into these Terms on behalf of any organisation you represent. If you do not agree with these Terms, please discontinue use of the Site immediately.

We may update these Terms from time to time. The date at the top of this page reflects the most recent revision. Continued use of the Site following any update constitutes acceptance of the revised Terms.

02

About Thornbury

Thornbury is a business consulting practice registered and operating in Hong Kong. Our registered correspondence address is:

32/F, Tower 6, The Gateway
9 Canton Road, Tsim Sha Tsui
Hong Kong
Tel: +852 3129 6482

These Terms are governed by the laws of the Hong Kong Special Administrative Region.

03

Website Use

You may use this Site for lawful purposes only. You must not:

• Use the Site in any way that is unlawful, deceptive, or harmful to others
• Transmit unsolicited commercial communications or spam
• Attempt to gain unauthorised access to any part of the Site or its associated systems
• Introduce viruses, malicious code, or other harmful material
• Copy, reproduce, or republish Site content without prior written consent

Content on this Site is provided for general information purposes only. It does not constitute professional advice and should not be relied upon as such. No advisory relationship is formed by use of this Site alone.

We reserve the right to modify, suspend, or withdraw access to the Site at any time without notice.

04

Consulting Engagements

All consulting engagements are governed by a separate written engagement letter, which sets out the specific scope, deliverables, timeline, fee, and terms applicable to that engagement. These Terms apply to the extent not superseded by the engagement letter.

Thornbury's consulting services constitute professional advisory services. Our deliverables represent our professional opinion at the time of delivery and are based on the information available during the engagement. They are not a warranty of any particular outcome.

Where client-provided information is found to be materially inaccurate or incomplete, Thornbury reserves the right to revise or withdraw its deliverables, or to adjust the scope and fee of the engagement.

05

Fees and Payment

Fees for consulting engagements are set out in the applicable engagement letter and are payable in Hong Kong Dollars (HKD) unless otherwise agreed in writing.

Unless specified otherwise in the engagement letter:

• A 50% deposit is payable upon commencement of an engagement
• The remaining balance is payable upon delivery of the final output
• Payment is due within 14 days of invoice date
• Late payments may attract interest at the Hong Kong prime rate plus 2%

Website pricing information is for indicative purposes and does not constitute an offer. All engagements are confirmed by written engagement letter.

06

Intellectual Property

All content on this Site — including text, design, graphics, and structure — is the intellectual property of Thornbury and is protected by applicable laws. Unauthorised reproduction is not permitted.

Engagement deliverables (including reports, assessments, and strategic documents) are produced for the exclusive use of the commissioning client. Clients may use deliverables internally without restriction but may not distribute them externally or attribute them publicly to Thornbury without prior written consent.

Thornbury retains the right to use anonymised engagement insights for the purposes of methodology development and general professional improvement, subject to client confidentiality obligations.

07

Confidentiality

Thornbury treats all client information as strictly confidential. We will not disclose client information to third parties without prior written consent, except where required by law or regulation.

Clients are requested to treat Thornbury's methodologies, analytical frameworks, and proprietary materials as confidential and not to disclose them to competitors or use them for purposes beyond the original engagement.

Where engagements involve sensitive personal data (such as in succession assessments), specific confidentiality protocols will be agreed in writing at the outset of the engagement.

08

Limitation of Liability

To the fullest extent permitted by Hong Kong law:

• Thornbury's total liability for any claim arising from an engagement shall not exceed the fees paid for that engagement
• Thornbury shall not be liable for indirect, consequential, or special losses, including loss of profit or business opportunity
• No liability is accepted for decisions made on the basis of Thornbury's deliverables — clients retain full responsibility for their own strategic and operational decisions

Nothing in these Terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded under applicable law.

09

Termination

Either party may terminate an engagement in accordance with the terms set out in the applicable engagement letter. In the absence of specific termination provisions, either party may terminate on 14 days' written notice.

On termination, the client is responsible for fees covering work completed to the date of termination. Thornbury will provide a written summary of work completed and any partial deliverables available at that stage.

10

Governing Law and Disputes

These Terms, and any engagement governed by them, are subject to the laws of the Hong Kong Special Administrative Region. The parties agree to submit to the exclusive jurisdiction of the courts of Hong Kong for the resolution of any dispute.

Before initiating formal proceedings, both parties agree to make a good-faith effort to resolve disputes through direct discussion.

11

Contact

For any questions regarding these Terms, please contact:

Thornbury
32/F, Tower 6, The Gateway, 9 Canton Road, Tsim Sha Tsui, Hong Kong
Tel: +852 3129 6482
Email: [email protected]